ChiaoGoos new Shorties are back in stock!

Shipping and Handling

Free shipping on orders within New Zealand over $75!
We love to create things too and know that you'd like to start your new project as soon as possible.
We typically ship within 24 hours between Monday and Friday. 
Within New Zealand- by courier 
  • Free shipping on orders over $75
  • Orders up to $75: a flat rate of $6
  • Orders should arrive within 3 working days
  • Delivery can only be made to physical addresses (not PO Boxes)
If your order has not arrived within 5 working days please contact us.
If you live in the Hawke's Bay area you are welcome to collect your order on Thursdays or Fridays during normal business hours, or by prior arrangement. Simply choose the Order pick up option at the check out.
(Please check our Eskdale Yarns Facebook page as we may be away at yarn events or similar)

International Shipping- by Post (untracked)
  • Free on yarn orders over $200 (this does not include bulky items such as yarn winders and Yarn Swifts)
  • Australia & Pacific Islands: $20.00 
  • Rest of World$30.00
Got a smaller order? Please contact us as we are happy to find out shipping costs before you checkout.
    Please contact us if your order has not arrived within 14 working days.

    * International shipping does not include or cover any duty or charges incurred in the destination country. Large items may attract extra shipping costs.